Return and Refund Policy

Last Updated: March 19, 2026

Thank you for shopping with Verity Metals LLC (“Company,” “we,” “our,” or “us”). This Return and Refund Policy outlines the terms under which you may return products and request refunds when purchasing from our website (the “Site”).

1. Eligibility for Returns

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in its original packaging
• You must provide proof of purchase (receipt or order confirmation)
• Returns must be requested within 5 days of the delivery date.

2. Non-Returnable Items

The following items are not eligible for return:

• Gift cards
• Downloadable software or digital products
• Custom or personalized items
• Clearance or final sale items

3. Return Process

To initiate a return:

1. Contact us at contact@veritymetals.com with your order details
2. Wait for return authorization and instructions
3. Ship the item to the provided return address

You are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).

4. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original method of payment
• Please allow 1–8 business days for the refund to appear in your account

5. Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account again
• Contact your credit card company
• Contact your bank

If you still have not received your refund, please contact us at contact@veritymetals.com.

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at contact@veritymetals.com.

7. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 3 days of delivery. We will arrange a replacement or refund at no additional cost to you.

8. Shipping Returns

• Return shipping costs are the responsibility of the customer unless otherwise stated
• Shipping costs are non-refundable
• We recommend using a trackable shipping service

9. Cancellations

Orders may be canceled within 5 hours of purchase. After this period, orders may already be processed or shipped and cannot be canceled.

10. Contact Us

If you have any questions about this Return and Refund Policy, please contact us:

Company Name: Verity Metals LLC

Email: contact@veritymetals.com

Phone: 1-480-717-9081

Address: 7155 W Campo Bello Dr., Suite C125, Glendale, AZ 85308

By making a purchase on our Site, you agree to this Return and Refund Policy.